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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
Paperback
Edition:
1
Malcolm Carlaw
Peggy Carlaw
Vasudha Kathleen Deming
Kurt Friedmann
Publisher:
McGraw-Hill
Release Date:
2002
ISBN-10:
0071388885
ISBN-13:
9780071388887
List Price: 
$34.95
Cheapest Price Summary
Price:
$3.81
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Total:
$3.81
Price:
$79.92
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$6.95
Total:
$86.87

eBook: $26.86

RedShelf
Price:
$26.86
Shipping:
$0.00
Total:
$26.86

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Abebooks
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New $79.92
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$6.95
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$26.86
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