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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
Paperback
Edition:
1
Malcolm Carlaw
Peggy Carlaw
Vasudha Kathleen Deming
Kurt Friedmann
Publisher:
McGraw-Hill
Release Date:
2002
ISBN-10:
0071388885
ISBN-13:
9780071388887
List Price: 
$34.95
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eBook: $31.46

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$6.95
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1825 Day eBook
(Expire Date 06/08/2030)
1825 Day eBook
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$31.46
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