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Guidance for Incident Management: According to ISO/IEC 20000 & 9001 Standards, Six Sigma and ITSM Best Practices Guidance for Incident Management: According to ISO/IEC 20000 & 9001 Standards, Six Sigma and ITSM Best Practices
Paperback
Kiran Kumar Pabbathi
ServiceManagers.org
Publisher:
ServiceManagers.org
Release Date:
2015
ISBN-10:
0991320549
ISBN-13:
9780991320547
List Price: 
$19.99
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