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Call Center Agent Turnover and Retention: The Best of Call Center Management Review Call Center Agent Turnover and Retention: The Best of Call Center Management Review
Paperback
L. Ahearn
B. Bauer
S. Burchman
JB. Kerwin
J. Carver
M. Cline
S. Hush
R. Kingsland
G. Levin
J. Mayben
Publisher:
ICMI Press (International Customer Management Institute)
Release Date:
2002
ISBN-10:
0970950799
ISBN-13:
9780970950796
List Price: 
$16.95
Cheapest Price Summary
Price:
$16.08
Shipping:
$0.00
Total:
$16.08

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