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Our Price Comparison is FREE to use. You are moments away from:
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A Guide to Customer Service Skills for the Service Desk Professional
- Paperback
- Edition:
- 4
- Publisher:
- Cengage Learning
- Release Date:
- 2014
- ISBN-10:
- 1285063589
- ISBN-13:
- 9781285063584
- List Price:
- $193.95
Buy vs Rent: We recommend you Rent
This tool helps you determine if you should buy or rent your textbooks, based on the total cost of ownership including current sell back value.
- Buy
- Price:
- $24.62
- Condition:
- Used
- Sell Price:
- $5.00
- Final Cost:
- $19.62
VS
- Rent
- Price:
- $19.21
- Duration:
- 45 Days
- Sell Price:
- None
- Final Cost:
- $19.21
- Will you buy a new or used book?
- How long of a rental duration do you need?
- Would you like to keep the book?
Disclaimer: These calculations are based on the current advertised price. Your results will vary depending on several factors, including the condition of the book and the advertised price at the time of sale.
Cheapest Price Summary |
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| Store | Condition | Coupons & Deals | Price | Shipping | Total | |
|
Abebooks (Marketplace) Used
|
Used |
$24.62 as of 4 seconds ago |
FREE |
87% off
$24.62Buy Nowclick here!
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|
Abebooks (Marketplace) New
|
New |
$118.32 as of 4 seconds ago |
$4.30 |
39% off
$122.62Buy Nowclick here!
|
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|
Knetbooks
Semester Rental
(Due Date 03/07/2026) |
Semester Rental (Due Date 03/07/2026) |
$67.20 as of 5 seconds ago |
FREE |
65% off
$67.20Rent Nowclick here!
|
||
|
Knetbooks
45 Day Rental
(Due Date 12/12/2025) |
45 Day Rental (Due Date 12/12/2025) |
$19.21 as of 5 seconds ago |
FREE |
90% off
$19.21Rent Nowclick here!
|
||
|
Textbooks.com
180 Day eBook
(Expire Date 04/26/2026) |
180 Day eBook (Expire Date 04/26/2026) |
$59.99 as of 5 seconds ago |
FREE |
69% off
$59.99Rent Nowclick here!
|
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| Store | Condition | Payment Type | Offer | |
|---|---|---|---|---|
|
SellBackBooks
Sell Back
|
Sell Back | Check | ||
-
Store Condition Coupons & Deals Price Shipping Total Abebooks
(Marketplace)UsedUsed $24.62
as of 3 seconds agoFREE 87% off $24.62Buy Nowclick here!Textbooks.com UsedUsed Textbooks.com coupon(s)
Details: Get FREE shipping with a $25+ order
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$44.52
as of 4 seconds agoFREE 77% off $44.52Buy Nowclick here!BiggerBooks UsedUsed BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
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Coupon Code: no code needed
$138.24
as of 4 seconds agoFREE 29% off $138.24Buy Nowclick here!eCampus UsedUsed eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
Restrictions: Must spend $35+
Coupon Code: no code needed
$139.64
as of 4 seconds agoFREE 28% off $139.64Buy Nowclick here! -
Store Condition Coupons & Deals Price Shipping Total Abebooks
(Marketplace)NewNew $118.32
as of 4 seconds ago$4.30 39% off $122.62Buy Nowclick here!BiggerBooks NewNew BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
Restrictions: Must spend $59+
Coupon Code: no code needed
$191.05
as of 4 seconds agoFREE 1% off $191.05Buy Nowclick here!eCampus NewNew eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
Restrictions: Must spend $35+
Coupon Code: no code needed
$192.98
as of 4 seconds agoFREE 1% off $192.98Buy Nowclick here! -
Store Condition Coupons & Deals Price Shipping Total Knetbooks Semester Rental
(Due Date 03/07/2026)Semester Rental
(Due Date 03/07/2026)$67.20
as of 4 seconds agoFREE 65% off $67.20Rent Nowclick here!eCampus Semester Rental
(Due Date 03/07/2026)Semester Rental
(Due Date 03/07/2026)eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
Restrictions: Must spend $35+
Coupon Code: no code needed
$67.88
as of 4 seconds agoFREE 65% off $67.88Rent Nowclick here!BiggerBooks Semester Rental
(Due Date 03/07/2026)Semester Rental
(Due Date 03/07/2026)BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
Restrictions: Must spend $59+
Coupon Code: no code needed
$69.92
as of 4 seconds agoFREE 64% off $69.92Rent Nowclick here! -
Store Condition Coupons & Deals Price Shipping Total Knetbooks 45 Day Rental
(Due Date 12/12/2025)45 Day Rental
(Due Date 12/12/2025)$19.21
as of 4 seconds agoFREE 90% off $19.21Rent Nowclick here!eCampus 45 Day Rental
(Due Date 12/12/2025)45 Day Rental
(Due Date 12/12/2025)eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
Restrictions: Must spend $35+
Coupon Code: no code needed
$52.37
as of 3 seconds agoFREE 73% off $52.37Rent Nowclick here!BiggerBooks 45 Day Rental
(Due Date 12/12/2025)45 Day Rental
(Due Date 12/12/2025)BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
Restrictions: Must spend $59+
Coupon Code: no code needed
$53.94
as of 4 seconds ago$4.99
FREE, with $59 purchase72% off $58.93Rent Nowclick here!Knetbooks 66 Day Rental
(Due Date 01/02/2026)66 Day Rental
(Due Date 01/02/2026)$63.85
as of 4 seconds agoFREE 67% off $63.85Rent Nowclick here!eCampus 66 Day Rental
(Due Date 01/02/2026)66 Day Rental
(Due Date 01/02/2026)eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
Restrictions: Must spend $35+
Coupon Code: no code needed
$64.49
as of 4 seconds agoFREE 67% off $64.49Rent Nowclick here!BiggerBooks 66 Day Rental
(Due Date 01/02/2026)66 Day Rental
(Due Date 01/02/2026)BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
Restrictions: Must spend $59+
Coupon Code: no code needed
$66.42
as of 4 seconds agoFREE 66% off $66.42Rent Nowclick here! -
Store Condition Coupons & Deals Price Shipping Total Textbooks.com 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$59.99
as of 4 seconds agoFREE 69% off $59.99Rent Nowclick here!eCampus 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$63.99
as of 4 seconds agoFREE 67% off $63.99Rent Nowclick here!VitalSource 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$63.99
as of 3 seconds agoFREE 67% off $63.99Rent Nowclick here!BiggerBooks 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$63.99
as of 4 seconds agoFREE 67% off $63.99Rent Nowclick here!eCampus 365 Day eBook
(Expire Date 10/28/2026)365 Day eBook
(Expire Date 10/28/2026)$82.49
as of 4 seconds agoFREE 57% off $82.49Rent Nowclick here!VitalSource 365 Day eBook
(Expire Date 10/28/2026)365 Day eBook
(Expire Date 10/28/2026)$82.49
as of 4 seconds agoFREE 57% off $82.49Rent Nowclick here!eCampus No Expire
eBookNo Expire
eBook$111.99
as of 4 seconds agoFREE 42% off $111.99Buy Nowclick here!VitalSource No Expire
eBookNo Expire
eBook$111.99
as of 4 seconds agoFREE 42% off $111.99Buy Nowclick here! -
Store Payment Type Offer eCampus CheckCheck SellBackBooks CheckCheck -
Store Condition Coupons & Deals Price Shipping Total Abebooks
(Marketplace)UsedUsed $24.62
as of 4 seconds agoFREE 87% off $24.62Buy Nowclick here!Textbooks.com UsedUsed Textbooks.com coupon(s)
Details: Get FREE shipping with a $25+ order
Restrictions: Must spend $25+
Coupon Code: no code needed
$44.52
as of 4 seconds agoFREE 77% off $44.52Buy Nowclick here!Textbooks.com 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$59.99
as of 4 seconds agoFREE 69% off $59.99Rent Nowclick here!eCampus 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$63.99
as of 4 seconds agoFREE 67% off $63.99Rent Nowclick here!VitalSource 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$63.99
as of 3 seconds agoFREE 67% off $63.99Rent Nowclick here!BiggerBooks 180 Day eBook
(Expire Date 04/26/2026)180 Day eBook
(Expire Date 04/26/2026)$63.99
as of 4 seconds agoFREE 67% off $63.99Rent Nowclick here!Knetbooks Semester Rental
(Due Date 03/07/2026)Semester Rental
(Due Date 03/07/2026)$67.20
as of 4 seconds agoFREE 65% off $67.20Rent Nowclick here!eCampus Semester Rental
(Due Date 03/07/2026)Semester Rental
(Due Date 03/07/2026)eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
Restrictions: Must spend $35+
Coupon Code: no code needed
$67.88
as of 4 seconds agoFREE 65% off $67.88Rent Nowclick here!BiggerBooks Semester Rental
(Due Date 03/07/2026)Semester Rental
(Due Date 03/07/2026)BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
Restrictions: Must spend $59+
Coupon Code: no code needed
$69.92
as of 4 seconds agoFREE 64% off $69.92Rent Nowclick here!eCampus 365 Day eBook
(Expire Date 10/28/2026)365 Day eBook
(Expire Date 10/28/2026)$82.49
as of 4 seconds agoFREE 57% off $82.49Rent Nowclick here!VitalSource 365 Day eBook
(Expire Date 10/28/2026)365 Day eBook
(Expire Date 10/28/2026)$82.49
as of 4 seconds agoFREE 57% off $82.49Rent Nowclick here!eCampus No Expire
eBookNo Expire
eBook$111.99
as of 4 seconds agoFREE 42% off $111.99Buy Nowclick here!VitalSource No Expire
eBookNo Expire
eBook$111.99
as of 4 seconds agoFREE 42% off $111.99Buy Nowclick here!Abebooks
(Marketplace)NewNew $118.32
as of 4 seconds ago$4.30 39% off $122.62Buy Nowclick here!BiggerBooks UsedUsed BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
Restrictions: Must spend $59+
Coupon Code: no code needed
$138.24
as of 4 seconds agoFREE 29% off $138.24Buy Nowclick here!eCampus UsedUsed eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
Restrictions: Must spend $35+
Coupon Code: no code needed
$139.64
as of 4 seconds agoFREE 28% off $139.64Buy Nowclick here!BiggerBooks NewNew BiggerBooks coupon(s)
Details: Get FREE Shipping with a $59+ purchase
Restrictions: Must spend $59+
Coupon Code: no code needed
$191.05
as of 4 seconds agoFREE 1% off $191.05Buy Nowclick here!eCampus NewNew eCampus coupon(s)
Details: Get FREE Shipping with a $35+ purchase
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Coupon Code: no code needed
$192.98
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