Summaries and Customer Reviews are supplied by Amazon.com

New to this edition:

• Completely updated to include new chapters on Interfaces, Data Gathering and Data Analysis and Interpretation, the latest information from recent research findings and new examples
• Now in full colour
• A lively and highly interactive Web site that will enable students to collaborate on experiments, compete in design competitions, collaborate on designs, find resources and communicate with others
• A new practical and process-oriented approach showing not just what principals ought to apply, but crucially how they can be applied

"The best basis around for user-centered interaction design, both as a primer for students as an introduction to the field, and as a resource for research practitioners to fall back on. It should be labelled 'start here'."
—Pieter Jan Stappers, ID-StudioLab, Delft University of Technology

Average Customer Rating:

loving every bit of it

Customer Rating:

I really like this book because to me it seems to have an air of 'this is the way we see it, but if you think this or that is better by all means do that'. I find a lot of authors on the subject give you 'their' view on thing whereas Sharp, Rogers & Preece sort of seem to show you what's out there and what you can do with it and for the rest you decide what it is you think is best for you. Very extensive, great book covering loads of industries where interaction designers do their work (or should!). If I'd have found this book sooner, there would be quite a few I would have left on the bookshelf.

Not sure if it's the book or the class I took...

Customer Rating:

I would prefer to give this book 1 or 2 stars, but to be fair, I am giving it 3 stars. I just took an HCI Design class and this was the required book. Based on the course syllabus, this book was very unorganized in conveying specific information. It was more like a reference tool, rather than a learning tool. Also, there are many errors in the text, which I have already e-mailed to the author and publisher. These are content errors, not grammar and spelling. Anyway, I could see this being a useful book if you want a very broad understanding of HCI, but for more intricate knowledge, I give this book 2 thumbs down.

Excellent Book	Customer Rating:
I am using this book for a matter in my master degree; I think the book is excellent; it helped me so much in the understanding of the computer human design.

Reads like a high school freshman's research paper...

Customer Rating:

This is probably one of the worst books of any kind that I have ever encountered. It is hands down the worst "textbook" I've ever read. It reads like a fourteen year old's freshman research paper, both in the quality of content, diction, sentence structure, and grammar. It brings the concept of "filler" text to a level unprecedented by anything I've ever come across. Page after pager after page of nonsensical filler text occasionally interrupted by an actual concept, which of course is reiterated in ten different ways over three paragraphs. To be fair, there are a handful of informative ideas in this book, but in total they could probably be outlined in an eloquent ten page summary; this of course, would be difficult to sell for $70. And it's not just that this book was written for the layman, it isn't appropriate for any skill level. It simply repeats the same idea over and over again, for six hundred plus grueling pages. This can be summed up in this brilliant general life statement: "There are many ways to do this and the way you do this will depend on lots of things, like what you have, what you can do, and what you want." This paraphrased sentence was stated at least ten times in every single chapter (and believe me, this is not hyperbole). What's more, this statement is slightly more eloquent then what you'll come across in the actual book. But what's most alarming is that this book has critical acclaim. It appears that it's used in quite a few HCI programs across the country. I, for one, was assigned this book in a graduate level class at Brown; and it being the basis of the class, led to one of the least informative classes I've ever been apart of.

A thourough and very thoughfull 2nd edition

Customer Rating:

Congratulations for the 2nd edition. Now everything fits in its proper place and the chapter sequence makes sense and gradually takes you from the basics of intercative systems design to design methodologies and evaluation. No more jumping around to achieve a logical subject sequence that we had to do with the 1st edition. Of course, I will keep using it as the main reference book in my lectures on User Centred Design.