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Administrative Assistant's and Secretary's Handbook
Administrative Assistant's and Secretary's Handbook

Hardcover
Edition: 3rd
Author: James Stroman, Kevin Wilson, Jennifer Wauson
Publisher: AMACOM
Release Date: 2008-04-09
ISBN-10: 081440913X
ISBN-13: 9780814409138
List Price: $34.95
Average Customer Rating:
Score = 4.5 Score = 4.5 Score = 4.5 Score = 4.5 Score = 4.5
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Summaries and Customer Reviews are supplied by Amazon.com

Summary:
Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, "Administrative Assistant's and Secretary's Handbook" provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills.Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.

Customer Reviews
Average Customer Rating: Score = 4.5 Score = 4.5 Score = 4.5 Score = 4.5 Score = 4.5

A Necessity
Customer Rating:  Score = 5 Score = 5 Score = 5 Score = 5 Score = 5
This book is a necessity for me to have. I plan on going back into the work force soon after very long absence. Times have changed and I feel I will refer to this book.

books from Amazon will improve your knowledge
Customer Rating:  Score = 4 Score = 4 Score = 4 Score = 4 Score = 4
The book is a perfect solution for administrative assistants mainly.
Do not hesitate to buy this product

Good Reminder Handbook
Customer Rating:  Score = 5 Score = 5 Score = 5 Score = 5 Score = 5
This book was a good reminder of some things I learned, and it's good for those who want to learn more about administrative duties.

Administrative Assistant's and Secretary's Handbook (Second Edition)
Customer Rating:  Score = 5 Score = 5 Score = 5 Score = 5 Score = 5
This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at.

It's like the Administrative Assistant's Bible!

Administrative Assistant & Secretary Handbook
Customer Rating:  Score = 3 Score = 3 Score = 3 Score = 3 Score = 3
Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.

























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