The Goal: A Process of Ongoing Improvement,   ISBN:9780884271789

Customer Rating: 

This book was required for a business class I had, and I'm very happy for it. What a great alternative to reading textbooks, and I can say I retained more information about business operations and business in general than if I had to read from a textbook. Kudos to my professor!

Customer Rating: 

Interesting and at times entertaining "business novel", which presents TOC (Theory of Constraints) in an easy to swallow format. The goal of a business - which is to make money - is broken down in three components (Increase throughput; Reduce inventory; Decrease operating expenses), and the implementation tackled one by one. Along the way flaws of conventional accounting and business practices are exposed (efficiency, cost), and better measurements introduced. I was expecting a plug for time driven ABC (Activity Based Costing), but that didn't happen. Icing on the cake are the last few chapters dealing with fundamental leadership questions (What to change?; What to change to?; How to cause change?). The big emphasis throughout is to get to the right questions to ask to address the root cause of each problem that is presented.

Customer Rating: 

If you have a desire to improve the bottom line of your organization and be able to make it on the world market. This is the book for you!!!!!!!!!!!!!!!!!!!!!!!!!

Customer Rating: 

Very good book, it gives information that a text or an artical on management would give but in such a creative and realistic way. Very Good!!!

Customer Rating: 

I was skeptical about this book at first, but I found I learned more about operations management from this book than the textbook I was assigned in class. It's easy to read, with great analogies for processes. It's written with a plot and subplot, which makes the book easy to get through. I highly recommend this book for operations management classes or managers looking to improve operations within their departments.