Flawless Consulting: a Guide to Getting Your Expertise Used
ISBN:9780787948030 read summary

It was not the edition i thought i had requested so the book was of no value to me. This was my first purchase and i was disappointed.
I needed the book for a 3 day seminar, it came in the mail quickly, but was not the correct edition. I ended up going through the local library and downloading the 5 chapters in needed (took alot of time but at least i got what i wanted)...When you order, there should be someplace to make comment which i did not believe you offered. If so, i could have specified second edition.

I initially inquired to Amazon about a return and was disappointed to learn that you do not accept returns when a credit card is used. Several people in my office suggested that i stop payment but i think that could have caused more problems. The company i purchased from finally offered to accept a return if i again paid for shipping. Not a happy transaction. Would not want to go through that again. I was surprised as Amazon has a good reputation...............dave

I purchased a used copy of this book for a very modest amount a few weeks ago and it really is excellent.
An easy read and absolutely packed with common sense.
Highly recommended.

Excellent book, excellent resource. It was recommended to me by a friend who has been consulting for some time, and it is written in a practical, cogent, and to-the-point style that presents topics in a manner allowing immediate assimilation of content.

If it had substantive advice on business development, it would be the only book one would ever need.

I had searched by ISPN number and this book came up so I ordered it. Upon reciept of the book, I realized it was a very old edition and useless to me.

Peter Block's "Flawless Consulting Second Edition" is an outstanding book and I recommend it for anybody who is ever asked for advice. Consulting skills are not limited to people with a consultant title but anybody who helps others but has no authority over the outcome of their advice. Leaders, project managers, church elders, event planners, and many others will find benefit in this book.

I bought this book because I am an internal consultant. I had a coach challenge me to define my role as a consultant. I was not able to do so in a way that satisfied me. This book helped me tremendously to be purposeful in all of my consulting work.

Block defines the roles and needs for both consultant and client. He provides the thinking behind the business of each phase in consulting. The definition and encouragement of how to be authentic are very actionable. The book also highlights the differences between external and internal consulting.

Some stand out chapters cover:
* Contracting with a client (this is not just a formal & legal contract but a relationship contract)
* Understanding, recognizing, and dealing with resistance
* Obtaining data
* Engagement thinking and tools

"Flawless Consulting" has many elements consistent with Lean thinking such as whole system engagement, being a learning organization instead of only focusing on teaching, and moving away from just engineering to include the social side of change.

I really like the wide margins in the book to be able to write my notes and thoughts. A good sign that I get something from a book is the amount of pencil marks inside of it. Practically every other page has some notation from my pencil!